FAQs
This page is available for helpful hints and tips for subscribers using the Stopfinder Parent app.
After your school district has set up the app and you confirm the registration email sent to you by your school district by clicking the link and following the instructions to become a subscriber of your schools Stopfinder system. Then, please use this video as a how to use Stopfinder Communication guide – https://youtu.be/IzMTlA6bRWg
Your school must have purchased the upgrade from Stopfinder Communication to Stopfinder GeoAlerts for you to find your child’s school bus location. If your school has purchased the GeoAlerts upgrade you will see the maps for your location and can set Alert zones. Please view this video to learn about Stopfinder GeoAlerts – https://youtu.be/Tcd5Q5QIkuo
Please confirm your School District has purchased the GeoAlerts version of Stopfinder, not just Stopfinder Communication. Please message your school district.
The Stopfinder app is available in the App Store or get it on Google Play.
Contact your district’s Transportation Department.
Contact your district’s Transportation Department.
Contact your district’s Transportation Department.
Student schedules are based on the day being viewed. If there is no school planned for the date being viewed, no schedule will appear. Swipe to the next school day to view your student’s schedule. If your student is not transported on the day or days being viewed, including regular school days, “No Schedule” will appear.
Contact your district’s Transportation Department to submit this request.
Tap the ellipses menu on the upper right-hand corner of the student card for the student you wish to share. Tap Share Schedule on the menu that opens at the bottom of the screen. Enter the required fields on the Share Schedule screen and tap Share.
No, only a student’s Primary Subscriber can share student schedules. Students only have one Primary Subscriber. Contact your district’s Transportation Department with questions concerning your student’s Primary Subscriber.
Tap the ellipses menu on the upper right-hand corner of the student card. Tap the Map button on the menu that opens at the bottom of the screen.
The bus will only appear for districts using the Stopfinder GeoAlerts feature. Contact your district’s Transportation Department regarding GeoAlerts and if the bus should be displayed for your student.
From the student map, tap the red GeoAlert button on the bottom of the screen. If your district has GeoAlerts, follow the prompts to draw one or more alert zones on the map.
Stopfinder subscriptions are for individual students. You will only see students your district has added to the Stopfinder app. Contact your district’s Transportation Department with questions about specific students and their schedules.
Contact your district’s Transportation Department.
